Privacy Policy

Effective Date: 16 October 2025
Last Updated: 16 October 2025

1. Introduction

James Coughlan Auctioneers Limited (“we”, “our”, “us”) respects your right to privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://jamesgcoughlan.com or otherwise engage with our services.

We operate in compliance with the EU General Data Protection Regulation (EU) 2016/679 (GDPR) and the Data Protection Acts 1988–2018 of Ireland.

2. Data Controller

James Coughlan Auctioneers Limited
7 Parliament St, Centre, Cork, T12 P2NN, Ireland
Company Registration Number: 288458
Email: info@jamesgcoughlan.com

We do not currently have a designated Data Protection Officer (DPO). Any data protection queries should be addressed to the above contact details.

3. Information We Collect

We collect personal data that you voluntarily provide through our website or direct communication, including:

  • Name

  • Email address

  • Postal address

  • Phone number

  • Payment details (where applicable)

  • IP address and cookies

  • Any other information you choose to provide

We also collect non-identifiable data automatically through cookies and analytics (see Section 8).

4. How We Use Your Information

We process your personal data for the following purposes:

  • To respond to enquiries and provide requested services

  • To manage property listings, valuations, and auction activities

  • To communicate with clients and potential clients

  • To maintain internal records and comply with legal obligations

  • To improve our website and services through analytics

5. Legal Basis for Processing

We rely on one or more of the following legal bases under GDPR:

  • Consent – where you have given clear consent (e.g. for marketing communications)

  • Contractual necessity – to provide services you have requested

  • Legal obligation – to comply with financial, tax, or property law requirements

  • Legitimate interests – for business operations, communication, and service improvement

6. Data Retention

We retain personal data for as long as is legally required to fulfil the purposes described in this policy, and to comply with record-keeping, tax, and regulatory obligations.

When data is no longer required, it will be securely deleted or anonymised.

7. Sharing of Data

We may share your information with trusted third parties where necessary, such as:

  • Property listing platforms (e.g. Daft.ie, MyHome.ie)

  • IT and website hosting providers

  • Marketing platforms and analytics providers (e.g. Google Analytics, Facebook, Instagram)

  • Professional advisors (e.g. solicitors, accountants)

  • Regulatory or legal authorities, where required by law

All third parties are required to handle your data in accordance with GDPR and Irish data protection standards.

We do not transfer data outside the European Economic Area (EEA).

8. Cookies and Analytics

Our website uses cookies and similar technologies to:

  • Enable essential website functionality

  • Analyse website traffic and usage (via Google Analytics or similar tools)

  • Enhance user experience

You can control or disable cookies through your browser settings. For detailed information, please refer to our Cookie Policy.

9. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. These include secure servers, access controls, and encryption where appropriate.

10. Your Rights

Under the GDPR, you have the following rights:

  • Access – request a copy of your personal data

  • Rectification – correct inaccurate or incomplete data

  • Erasure (“Right to be Forgotten”) – request deletion of your data

  • Restriction – limit how we use your data

  • Data Portability – request transfer of your data to another provider

  • Object – object to data processing based on legitimate interests or direct marketing

  • Withdraw Consent – where processing is based on consent

You can exercise any of these rights by contacting us at info@jamesgcoughlan.com.

If you are dissatisfied with our response, you have the right to lodge a complaint with:

Data Protection Commission (DPC)
21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland
Website: https://www.dataprotection.ie

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

info@jamesgcoughlan.com
James Coughlan Auctioneers Limited
7 Parliament St, Centre, Cork, T12 P2NN, Ireland